When to Hire an IT Company

When to Hire an IT Company for Your Business

As your customer base grows and you hire more workers, every startup will feel the need to hire an I.T. company for your business. Success means more emails, phone calls, and new demands from technology. You have the customers; your product is a success. It is time to build the infrastructure to carry you to the next level!

If it’s worth doing 10 times a day – it’s worth automating!

One use of technology is to take your everyday tasks employees find themselves repeating and replacing this with autonomous software. A solid tech company will help you focus on new customers and innovations, while allowing technology to take the brunt end of mundane tasks. Types of manual tasks that can be programmed include basic email and phone call responses, document or spreadsheet templates, calculating routine formulas, and operating system or software updates.

More people – more security problems

Growth means more bodies, and in turn more connections to your network connection. While we always hope that we have hired trustworthy employees, security will quiet that little voice in the back of your head. This is especially true where customer personal or financial information is being managed. Security should be customized to fit your business model, and employees will need to be taught how to adhere to these protocols. Companies like The Scarlett Group can help here, and will handle everything from basic IT needs to digital security.

Customers will break your Shopping Cart – and blame you for it

Users of your services, employee or customer, are human and as such will make mistakes and come up with creative ways to cause issues. Even a simple shopping cart and checkout method of transactions on your website will need technical support – and that is one piece of your business you do not want customers getting hung up on. There is a myriad of human errors that will occur, especially once you have ramped up business and begun processing dozens or hundreds of transactions a day, and hiring an I.T. Company to prepare contingencies or stay on call is a worthy investment.

Knowledge of Technology is Power

The goal of your new I.T. Company is to take your focus off technology, so you can evolve your services. There will be innovations to software and user interfaces that you will miss without a professional to help in applying them to your business. Think of how simple it is to hail an Uber, or booking a vacation with Airbnb; both would not exist without a firm grasp of the latest technology.